Transport Service

Airport Transfer Services (By Island Star Express)

Assisted Transfer   One Way (PHP) Round Trip (PHP)
Caticlan Airport to Hotel Adult 600 1200
  Child 450 900
Kalibo Airport to Hotel Adult 700 1400
  Child 500 1000


  1. Arrival In (05:30 a.m. to 07:00 p.m.) – For Flight ETA 05:30 a.m. – 07:00 p.m.
  2. Departure OUT (04:30 a.m. – 04:00 p.m.)- For Flight ETD 08:30 a.m. & Onwards.



Land, Boat & Inland Transfer (Includes terminal fee, environmental fee and the boat fare).
See transfer are provided by CBTMPC Caticlan Boat & Multi Purpose Cooperative.
Land Transfer c/o Island Star Express and or other ISE tie up partners (Vans).
Rates are per person (Seat In Coach – mixed with other passengers)

Important Reminders For The Guest:

  1. Upon Arriving in Kalibo/Caticlan airport, kindly acknowledge your names written on the Island Star welcome board.
  2. Present any valid identification card and they will provide you the  ISE (Island Star Express) Sticker.
  3. For delayed flights on 07:00 p.m. to 08:00 p.m., additional fee applies on pax account (Guest’d have to pay for extra amount incurred.)
  4. Delayed flights beyond 08:00 p.m., there are two options:
    • Guest/s will be cattered through all chartered rate on the same date of arrival (By guest’s own expense).
    • Guest/s will be catered on the following day on our first flight schedule subject to FIT’s rate (By guest’s own expense)

Be sure to have your ID’s, passports and for Children, a birth certificate.
A day before the departure, the Hotel Front Office will advice you of your transfer schedule

NOTE: Be on time for the ISE pickup at our Hotel. Guests who are late for 10 minutes from the original time schedule will be left behind by our coordinators and drivers, and the guest will have to wait for next available pick up schedule.
We will not be responsible for the consequences of guest’s delay.

Expected Traveling Hours
Arrival to Hotel
From Kalibo – 2 hrs  |  From Caticlan – 30 mins
Departure to Airports
To Kalibo Airport – 2 hrs  |  To Caticlan Airport – 30mins


  1. Cancellation made 24 hours before departure shall incur 50% cancellation fee per person.
  2. Cancellation on the day of departure or no show, the total amount of the transfer will be forfeited.
  3. Guest have to settle the transfer fees immediately in the Front Office when check in to our hotel.
  4. Please arrange the pick up service with our Front Desk Officer 7 days before the arrival / departure.
  5. Any enquiries, please email to (Front Office) / Hotel landline : (+63 36)286-3008


  1. Full Cash payment in Philippine Peso and or other acceptable currency is required on all transactions.
  2. In the event of amount paid in foreign currency, the hotel management will return the changes in Phillipines Peso (PHP) to the guest.


  1. In the event of emergency event such as flight delay / flight cancelled / unreacheable to our hotel, please remain calm and contact the following:
    • Hotel’s Management Team : Louise (+6016 6993923) Wechat微信 : kiwiitee
    • Island Star Express : (Office) +63 36 288-2097 / 63 998 841-9964 (Mobile)